Shipping Policy – Modison ( PRS IMPORTS LTD )

Thank you for shopping with Modison ( PRS IMPORTS LTD ). Below is our detailed shipping policy to help you understand how we manage orders, deliveries, and any concerns you may encounter.

1. Order Processing

Orders are processed within 1–2 business days (excluding weekends and public holidays) after you receive your order confirmation email.

You will receive another notification once your order has shipped.

2. Shipping Rates & Delivery Estimates

We offer Standard and Express shipping options. Shipping charges are calculated and shown at checkout.

Note: Delivery estimates may vary due to location, weather conditions, or seasonal demand.

3. Delivery Locations

We currently ship across [India / specific countries or regions].
If your area is not serviceable, Modison ( PRS IMPORTS LTD ) will notify you and issue a full refund.

4. Perishable Items

We take extra care in packaging perishable food items to preserve freshness during transit.

To ensure quality, orders containing perishables are shipped Monday through Thursday only, preventing weekend delays.

5. Order Tracking

Once your order has shipped, you’ll receive a tracking link via email or SMS.

If you haven’t received tracking details within 48 hours of your shipping confirmation, please contact us at
📧 customersupport@modison.co.uk
📞 +447353 352847

6. Delivery Issues

If your package is delayed, lost, or damaged, contact us within 48 hours of delivery.

We may issue a replacement or refund, depending on the case.
📸 Please provide clear photos of the damaged or incorrect item via email.
Note: No claims will be processed without proof.

7. Shipping Partners

We ship through trusted logistics providers such as Evri, Royal Mail, DHL, and others to ensure fast and secure delivery.

📞 Contact Us

If you have any questions about your order or our shipping process, don’t hesitate to reach out:

• Email: customersupport@modison.co.uk
• Phone: +447353 352847
• Office Address: PRS IMPORTS LTD UNIT 14 Syston Street West Leicester LE1 2JU UK
• Business Info: Welcome to PRS IMPORTS LTD, your one-stop destination for quality food and beverage products.

Thank you for choosing Modison ( PRS IMPORTS LTD ).
Sincerely,
Mr. Ramesh Laxmidas Modi