Terms for using Modison, creating an account, buying products, and participating in customer services.
1. General Information
The Modison website and mobile app are operated by PRS IMPORTS LIMITED. By using our services, you agree to these terms.
- Business Name: PRS IMPORTS LIMITED
- Owner: Mr. Ramesh Laxmidas Modi
- Support Email: support@modison.co.uk
- General Email: modisonprs@gmail.com
- Phone: +447562 865495
- Website: www.modison.co.uk
- Address: PRS IMPORTS LIMITED, Unit 14, Syston Street West, Leicester, LE4 9HJ
2. Use of the Website and App
You must not misuse Modison. A violation may result in blocked access and legal action.
- Do not commit or encourage criminal offences.
- Do not transmit viruses, malware, or other harmful content.
- Do not attempt to hack, disrupt, or bypass service security.
- Do not use automated tools to extract data without permission.
3. Accounts
- Keep your sign-in details secure and your account information accurate.
- We may restrict access where we suspect misuse, fraud, security risks, or policy violations.
4. Product Information
We try to keep product descriptions, images, prices, stock, promotions, and delivery options accurate, but errors may occur and final availability and totals are confirmed at checkout.
- We may correct errors without notice.
- Colours, packaging, and images may vary.
- Availability can change without notice.
5. Order Acceptance
- Orders are subject to availability and confirmation of the order price.
- We may cancel or refuse an order where payment, stock, delivery, suspected fraud, or legal restrictions require it.
- Order details and dispatch status are sent through available service channels.
6. Pricing & Payment
- Prices are shown in GBP and include applicable VAT where relevant.
- Payments may include Stripe card payment, Cash on Delivery, wallet credit, trade credit, or another method displayed at checkout.
- We do not store full credit or debit card details.
7. Shipping & Delivery
Delivery estimates, locations, tracking, charges, and delivery-issue rules are set out in the Shipping Policy, which forms part of these terms.
8. Returns & Refunds
Return or refund requests must normally be raised within two days of delivery. Food, beverage, and grocery items can be returned or refunded only where faulty, damaged, incorrect, or otherwise eligible under the Refund & Returns Policy or statutory rights.
9. User Reviews & Community Guidelines
You must accept these Terms and the current Review Guidelines before submitting a review. Reviews may be checked before publication and rejected, removed, restricted, reported, or retained for moderation records where appropriate.
Customers may report objectionable reviews and block reviewers. Modison may suspend review-posting access for serious or repeated violations.
- Reviews must be genuine, relevant, and accurate.
- Do not post explicit or illegal content, hate, harassment, threats, bullying, or abuse.
- Do not post spam, advertising, scams, deliberately misleading claims, or rating manipulation.
- Do not disclose personal, confidential, payment, or account information.
- Do not infringe copyright, privacy, trademarks, or other rights.
- Do not include malware or harmful links.
10. Intellectual Property
Text, graphics, logos, images, and other materials are owned by Modison or its licensors and protected by applicable copyright and trademark laws. They may not be reused without permission.
11. Liability & Governing Law
To the extent permitted by law, Modison is not liable for indirect, special, or consequential loss; loss of data, income, or profits; or delay or failure caused by events outside our control.
These terms are governed by the laws of England and Wales, and disputes are subject to the jurisdiction of the UK courts.
12. Contact Us
- Business Name: PRS IMPORTS LIMITED
- Owner: Mr. Ramesh Laxmidas Modi
- Support Email: support@modison.co.uk
- General Email: modisonprs@gmail.com
- Phone: +447562 865495
- Website: www.modison.co.uk
- Address: PRS IMPORTS LIMITED, Unit 14, Syston Street West, Leicester, LE4 9HJ
Ask about these terms
Contact Modison support if you need help with this policy.
